Shipping Policy

This Shipping Policy explains how Prime Nation BD (“we”, “our”, “us”) handles the delivery of products purchased through primenationbd.com. By placing an order on our Site, you agree to the terms outlined below.

Order Processing

  • Orders are processed within 1-2 business days after payment is confirmed.
  • We will notify you via email or SMS once your order has been shipped.
  • Orders placed on weekends or holidays will be processed the next business day.

Delivery Timeline

  • Inside Dhaka: Estimated delivery time is 1-3 business days.
  • Outside Dhaka: Estimated delivery time is 3-5 business days, depending on your location.
  • Delivery times are estimates and may vary due to unforeseen circumstances such as courier delays, weather, or high order volumes.

Shipping Charges

  • Inside Dhaka: Standard delivery charge applies (mentioned at checkout).
  • Outside Dhaka: Standard courier charge applies, based on your location.
  • Any applicable shipping charges will be displayed during checkout before you confirm your order.

Order Tracking

Once your order has been shipped, we will provide tracking details (if available) so you can monitor the delivery status.

Delivery Issues

  • If your order is delayed beyond the estimated timeframe, please contact us for assistance.
  • We are not responsible for delays caused by third-party couriers, incorrect shipping information provided by the customer, or events outside our control.
  • If a package is returned to us due to an incorrect address or failure to receive, reshipping costs will be the responsibility of the customer.

International Shipping

Currently, we do not offer international shipping. Orders are only delivered within Bangladesh.

Contact Us

If you have questions about our Shipping Policy or need help with your order, please contact us:

📧 Email: primenationbd@gmail.com
đź“Ť Location: Dhaka, Bangladesh