Privacy Policy

This Privacy Policy describes how Prime Nation BD (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from primenationbd.com (the “Site”). By accessing or using our Site, you agree to this policy. If you do not agree, please do not use our Site.

Information We Collect

We collect different types of information depending on how you interact with our Site:

  • Contact Information: Your name, email address, phone number, and shipping/billing address.
  • Order Information: Details about your purchases, payment confirmation, and delivery information.
  • Account Information: If you create an account, we collect your username, password, and related details.
  • Usage Data: Technical data such as your IP address, browser type, device information, and activity on our Site. This may be collected through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders, including payment and shipping.
  • Communicate with you about your purchases, account, or inquiries.
  • Provide customer support and handle returns or exchanges.
  • Improve our products, services, and website experience.
  • Send you promotional emails and offers (you may unsubscribe at any time).
  • Detect and prevent fraudulent or unauthorized activity.

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can disable cookies in your browser settings, but some features of our Site may not work properly.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, such as:

  • Payment processors to complete your transactions.
  • Delivery and logistics partners to ship your orders.
  • Service providers who help us with website operations, analytics, and marketing.

Data Security and Retention

We take reasonable steps to protect your information, but no online transmission is 100% secure. We keep your data only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

Your Rights

You may have certain rights regarding your personal information, including the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Ask us to delete your personal information, subject to legal requirements.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: primenationbd@gmail.com
đź“Ť Location: Dhaka, Bangladesh